Emergency at Home?
Immediate Help Available 24/7!

Trusted by Homeowners. Independent from Insurance Companies.
  • Rapid Response – Arrival Within 60 Minutes

  • Family-Owned, Locally Operated
  • Advocating for YOU, Not the Insurance Companies
  • Certified Experts in Water, Fire, Mold, and Reconstruction
  • No Franchises. No Bureaucracy. Just Genuine Assistance.

Why Choose TMG Over Big-Box Franchises

In times of crisis, you need a team that prioritizes your home’s restoration over insurance protocols.
While major franchises cater to insurers, TMG is dedicated to safeguarding your home.

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TMG Plumbing & Disaster Solutions
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Our Comprehensive Services

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Fire & Smoke Damage Repair
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Emergency Plumbing Solutions
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Complete Rebuild & Reconstruction
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Assistance with Insurance Claims
  • Basement Flooding Cleanup & Water Damage Restoration Groton CT
  • Basement Flooding Cleanup & Water Damage Restoration Stonington CT
  • Basement Flooding Cleanup & Water Damage Restoration Waterford CT
  • Commercial Water Damage Restoration Mystic CT
  • Commercial Water Damage Cleanup & Restoration Norwich CT
  • Fire Damage Repair & Boiler Winterization Norwich CT
  • Leaking Roof Water Damage Repair Waterford CT
  • Pipe Burst Cleanup & Repair Water Damage Uncasville CT
  • Sewage Backup & Basement Cleanup Groton CT
  • Sewer Backup & Cleanup Groton CT
  • Shower Valve Break & Water Damage Restoration East Lyme CT
  • Water Damage Cleanup & Restoration Stonington CT
  • Water Damage Restoration Basement Flooding Groton CT
  • Water Damage Restoration Basement Flooding Norwich CT
  • Water Main Frozen Pipes Clean Up & Repair Niantic East Lyme CT
  • Basement Flooding Cleanup & Water Damage Restoration Groton CT
  • Basement Flooding Cleanup & Water Damage Restoration Stonington CT
  • Basement Flooding Cleanup & Water Damage Restoration Waterford CT
  • Commercial Water Damage Restoration Mystic CT
  • Commercial Water Damage Cleanup & Restoration Norwich CT
  • Fire Damage Repair & Boiler Winterization Norwich CT
  • Leaking Roof Water Damage Repair Waterford CT
  • Pipe Burst Cleanup & Repair Water Damage Uncasville CT
  • Sewage Backup & Basement Cleanup Groton CT
  • Sewer Backup & Cleanup Groton CT

Genuine Testimonials

Rafael Ramirez
4 weeks ago
I called TMG as I had an emergency situation with a water leak. This company provided excellent communication throughout. They sent a tehnician to my house in the middle of a bad snow storm. The tech determined that my water leak was not a plumbing issue, but he was able to figure out what caused it. This enabled me to take steps to stop the leak. I highly recommend TMG, as they didn't even charge me for the service call because it wasn't a plumbing issue. These are honest people. They even offered to help me with the insurance claim process!
Response from the owner:At TMG Plumbing and Disaster Solutions, we know that water leaks don’t wait for good weather. Even during severe snowstorms, our team is committed to showing up, communicating clearly, and doing what’s right for the homeowner. We’re glad our technician was able to identify the true cause of the leak, even though it wasn’t a plumbing issue, and help you take the proper steps to stop it.

Honesty and transparency are core values at TMG Plumbing and Disaster Solutions, which is why we never charge for work that isn’t needed. We’re also always happy to guide homeowners through the insurance claim process to make a stressful situation easier.

Thank you for recommending TMG Plumbing and Disaster Solutions. If you ever need emergency plumbing, leak detection, water damage mitigation, or disaster restoration services, our team is here for you—no matter the conditions
Rick Murphy
2 months ago
We had a major plumbing problem with sewage spilling into our basement. We called TMG Plumbing on a Sunday night in a snow storm and within an hour Justin arrived. He was a life saver! He was very thorough, found the problem immediately, and set about fixing it. He was pleasant, fast, efficient, and cleaned up everything when he was done. We highly recommend TMG Plumbing.
Response from the owner:Thank you, Richard, for taking the time to share your experience. We’re very sorry you had to deal with a sewer backup in your basement, especially on a Sunday night during a snowstorm. Our team understands how serious sewage issues are, and we’re glad Justin was able to respond quickly, identify the problem, and get everything taken care of efficiently. Providing fast, thorough sewer cleaning and emergency plumbing service to homeowners in Ledyard, CT is something we take great pride in. We truly appreciate the recommendation and are always here if you need us again.
Brian Rice
3 months ago
Adam from TMG was super efficient and showed his expertise! I was very pleased with his work and would recommend TMG, especially Adam!
Response from the owner:Thank you so much for the kind review, Brian! We’re thrilled to hear that Adam provided efficient service and demonstrated his expertise—that’s exactly the standard we aim to deliver on every job. We truly appreciate you taking the time to recommend TMG Plumbing & Disaster Solutions, and we’ll be sure to pass your feedback along to Adam. If you ever need plumbing or disaster services in Plainfield or the surrounding area, we’re always here to help.

— The TMG Team
Kenneth Edwards
3 months ago
I had a main drain line blockage on a Sunday. Called 4 or 5 places and either they never called back or told me they were not available. Someone at TMG answered right away, told me how much it was going to cost up front, and arrived in about an hour. In an hour the tech "Adam" cleared the blockage. I have a new plumbing company.
Response from the owner:Thank you for taking the time to leave this 5-star review. We understand how stressful a main drain line blockage can be—especially on a Sunday—and we’re proud our emergency plumbing team was able to answer right away, provide upfront pricing, and arrive within an hour.

Adam did a great job clearing the main sewer drain blockage quickly and efficiently, getting your plumbing system back to normal with no surprises. At TMG Plumbing & Disaster Solutions, we specialize in 24/7 emergency plumbing, drain cleaning, and sewer line services, and we’re always here when other companies aren’t available.

We appreciate you trusting TMG as your new local plumbing company and look forward to helping with any future plumbing needs
Brittany Rogers
3 months ago
Response from the owner:Thank you, Brittany, for the 5-star review — we truly appreciate it. At TMG Plumbing & Disaster Solutions, we take pride in delivering fast, professional service to homeowners and property managers across Connecticut. Whether it’s emergency plumbing, winter freeze issues, mitigation, or full reconstruction, our goal is to protect your home and keep the process as smooth as possible.

We’re grateful for your support and look forward to helping you with any future plumbing or service needs in the Middletown, Mystic, New London, Groton, Norwich, and surrounding CT areas.

— TMG Plumbing & Disaster Solutions
(860) 629-0031
Denise Bouchard
3 months ago
Mateo Gonzales again did an awesome job fixing our plumbing. He is kind, very good at his job and arrived within the time frame given. Highly recommend
Response from the owner:Thank you, Denise, for the 5-star review. We’re glad we were able to repair your sink supply line and install a new P-trap quickly and professionally. At TMG Plumbing & Disaster Solutions, we pride ourselves on providing reliable plumbing repairs and clear communication for homeowners throughout Connecticut.

If you ever need help with additional plumbing work, winterization, or emergency services in the Middletown, New London, Groton, Norwich, or Mystic areas, we’re always here to assist.

— TMG Plumbing & Disaster Solutions
(860) 629-0031
Debra Carmody
4 months ago
We had a wonderful experience with Alex and Justine yesterday. They were professional and respectful. They kept us updated throughout the entire job. We will recommend.
Response from the owner:Thank you for taking the time to share your experience! We’re glad to hear Alex and Justin provided professional and respectful service and kept you updated throughout the job. At TMG Plumbing & Disaster Solutions, communication and customer care are top priorities, and we’re proud to serve property owners in the Middletown, CT area with that level of service.

We appreciate the recommendation and look forward to assisting you with any future plumbing or restoration needs.

— The TMG Team
(860) 629-0031
Daniel Hamernik
6 months ago
Earlier this year we had a very bad water leak in our 2nd floor kitchen/dining/living room while we were away. We did some quick research on the web and found TMG. We called TMG and they were there immediately and identified the issue to be a leaking faucet. The water had spread in the kitchen area, the downstairs laundry room and garage. It was a major issue. TMG performed their remediation process to dry out all the areas needed. We also used TMG to rebuild the upstairs kitchen/dining/living main room and downstairs laundry room and garage. They did a great job working with us and our insurance company every step of the way. The work they performed was top notch and everything came out excellent. All the workers that came out to our house were super nice, knowledgeable and talented hard workers. We are very happy with all the work they performed. We would highly recommend using TMG. Dan and Kim.
Response from the owner:Thank you, Dan and Kim, for taking the time to share your experience. We’re so glad our team could help when that water leak caused damage to your Westbrook home. Situations like that can be overwhelming, and we’re proud our crew responded quickly to identify the source, perform full water remediation, and handle the entire rebuild from start to finish.

At TMG Plumbing & Disaster Solutions, we specialize in complete water damage restoration, from emergency response and drying to reconstruction and insurance coordination. Our goal is always to make the recovery process as seamless as possible — and to leave your home better than it was before.

We truly appreciate your trust in us and your recommendation. Helping homeowners throughout Westbrook and the Connecticut shoreline recover from plumbing and disaster emergencies is what we do best.
Scruffy Nomad
6 months ago
Today, I had two superheroes come to my house, Matteo and Tyler. I had a bad mainline clog that took a specialized water pressure machine to blast through it and into the street line. I’ve never seen equipment like that before and was told many plumbers do not have it. Certainly not my landlord’s plumber. I would have been in a very bad way if they were not able to fix it, but those gentlemen went above and beyond to make sure all my drains were doing well before they left. In my opinion, TMG Plumbing & Disaster Solutions went above and beyond. You don’t see that kind of service today. I highly recommend them!
Response from the owner:Thank you for taking the time to share your experience. We’re thrilled to hear Matteo and Tyler provided the level of service we’re known for. Mainline clogs can be stressful, and our high-pressure jetting equipment allows us to clear even the toughest blockages that most plumbers can’t handle.

At TMG Plumbing & Disaster Solutions, we believe in doing the job right and ensuring every system in your home is functioning properly before we leave. We appreciate your trust in us and are grateful for your recommendation — it means a lot to our entire team.
Timothy Rice
8 months ago
What can I say, when you have sewage backing up into your house you want help right away and you want the people who show up to be capable and experienced.
TMG Plumbing & Disaster Solutions were extremely professional, both on the phone and in person. The technicians (Mateo and Adam) were very conscious and diligent and got right to work.
I was very grateful when they were able to clear the blockage.
I plan on using them again when I commit to plumbing improvements to my home. Thanks again to Mateo, Adam and TMG.
Response from the owner:Thank you so much for the kind words and detailed feedback! We're thrilled to hear Mateo and Adam were able to respond quickly and resolve the sewage backup at your home in Groton. At TMG Plumbing & Disaster Solutions, we pride ourselves on being prompt, professional, and prepared — especially when emergencies strike. We truly appreciate your trust in our team and look forward to helping you with any future plumbing improvements. Don’t hesitate to reach out anytime!

— The TMG Team
Ryan Patrick White
8 months ago
Mateo and Adam solved my issue rapidly. Very professional and helpful. 5 stars all day. Highly recommend. Danielle was very helpful and personable on the phone too. I called on a Sunday evening at 7pm and she helped me right away.
Response from the owner:Thank you so much, Ryan! We truly appreciate your 5-star review. Mateo and Adam take pride in providing fast, professional service especially during emergency situations. We're also glad Danielle could assist you right away on a Sunday evening.

At TMG Plumbing & Disaster Solutions, we’re proud to serve Waterford and surrounding Connecticut communities with 24/7 plumbing and emergency response. Whether it’s nights, weekends, or last-minute issues, we’ve got your back!

Thanks again for trusting TMG — your one-stop shop for disaster recovery and plumbing solutions.

Highly recommend this company..Tyler Gonzalez came to do an estimate on my broken pipe, gave me estimate and started work the same day. Chad and his crew did an amazing job of excavation to find the water pipe. Justin and Adam the plumbers did an excellent job of installing the new pipe to the house. I would definitely use them again for my plumbing needs. They all kept me informed of what they needed to do before doing the job. Highly recommended.
Response from the owner:Thank you for the great review! We’re glad Tyler, Chad, Justin, and Adam were able to get everything handled quickly and professionally.

It was a pleasure serving you in Groton, CT, and we truly appreciate your trust in TMG for your plumbing needs. Don’t hesitate to reach out if you ever need us again!
bernie Mahoney
10 months ago
Mateo for the win .. however not an issue with any on the crew. Tyler and Danielle in the office are easy to work with as well.
Response from the owner:Thank you so much for your feedback. We’re grateful for your support and proud to have earned your trust!
Heather Cisz
10 months ago
Matteo was an absolute pleasure. He was knowledgeable, thorough and thoughtful considering I knew nothing about the plumbing. A true professional. Danielle was super responsive when I needed to book and had a great attitude when I was in a challenging situation. Highly recommend this company!!
Response from the owner:Your review made our day. Thank you for choosing TMG and trusting us with your home.
Isabella Irizarry
10 months ago
had an issue with a severely clogged toilet, and TMG responded quickly and professionally. Their technician arrived on time, assessed the situation thoroughly, and cleared the blockage efficiently without making a mess. The service was fast, affordable, and stress-free. Highly recommend TMG for any plumbing emergencies!
Response from the owner:We work hard to deliver top-notch service, and reviews like this remind us why we do what we do. Thank you.

Kristine Siekierski
10 months ago
Quick response to 6 pm call for my broken water heater.
Caleb came by 8 am next day and installed a new one
Response from the owner:Thank you so much for your feedback. We’re grateful for your support and proud to have earned your trust
Samantha Avery
10 months ago
TMG responded immediately when we found a leak under our sink. They quickly found the source, made the repair, and checked for any hidden damage. Fast, professional, and honest—exactly what you want in a plumbing company.❤️
Response from the owner:Hearing this confirms we’re doing things right. Thank you again for the kind words.

Igli Beda
10 months ago
TMG completely transformed our outdated bathroom. From demolition to the final tile, the team was professional, detail-oriented, and kept everything on schedule. The quality of work is top-notch—we finally have the modern bathroom we’ve been dreaming of. Highly recommend TMG for any remodel!
Response from the owner:Your home is in great hands with us, and we’re so glad you were happy with the results. Thanks again.

Luca
10 months ago
had a toilet clog that turned into a leak—water everywhere. TMG was at my door within the hour, fixed the problem fast, and even cleaned up the mess. They were professional, quick, and saved me from major damage. Couldn’t be more thankful!
Response from the owner:Thank you so much for your feedback. We’re grateful for your support and proud to have earned your trust.

Meow M
10 months ago
We can't forget Paul. These two were incredible.Caleb knew exactly what Paul needed and ran to the truck to get it. Paul is an amazing person and incredibly gifted in his trade. He is very smart and puts incredible details into his work. Caleb and I learned so much from Paul and I am humbled to be able to provide him the work experience to achieve his potential. Paul deserves not only a raise but coffee in the morning if he wants it I appreciate these two gentlemen coming out and helping me put. It was refreshing to see them synchronize so well. Paul is truly a master in his trade and we are lucky to have him. ...Caleb Bergeron was a very good apprentice and I feel like he has been taken under his wing by a professional and Caleb is very eager to learn and picks things up very fast. Paul and Caleb are like Batman and Ronin and they did incredible work. Thank you for everything and I hope we will meet again . I am thankful for not only solving my heart problem but being able to meet such incredible people...Thank you
Response from the owner:We work hard to deliver top-notch service, and reviews like this remind us why we do what we do. Thank you.

Kevin Wing
10 months ago
Thank you TMG. The whole experience was great, Danielle and Tyler booked and answered all my questions fast and efficiently, an exta Thank you to Mateo and Justin they arrived on time and did a great install of our new water heater. We will use TMG for all our future plumbing needs.
Response from the owner:We work hard to deliver top-notch service, and reviews like this remind us why we do what we do. Thank you.

Georgianne Detka
10 months ago
Excellent work, easy to schedule appointments and the techs arrived on time and did a great job!
Response from the owner:Hearing this confirms we’re doing things right. Thank you again for the kind words.
alexis tetreault
10 months ago
TMG came through for us during an emergency snaking job and absolutely delivered. They responded quickly, handled the situation professionally, and got everything flowing again in no time. Five-star service from start to finish — highly recommend them!
Response from the owner:Your home is in great hands with us, and we’re so glad you were happy with the results. Thanks again
Josh W
10 months ago
Only company Id trust inside my home. Fantastic service and excellent customer service. Cant thank Tyler and his team enough
Response from the owner:Your home is in great hands with us, and we’re so glad you were happy with the results. Thanks again.
Gigi Echevarria
10 months ago
Love the work you did on my home
Response from the owner:Appreciate you more than you know. Thank you for always choosing TMG. We’ve got your back 24/7.

Bri Nadeau
11 months ago
TMG was professional, knowledgeable, extremely helpful and communicative and saved my insurance claim with their report. In the midst of a stressful time of life I am forever grateful for Tyler and TMG and would highly recommend his company.
Response from the owner:Thank you so much Bri for your feedback. We’re grateful for your support and proud to have earned your trust.
J
11 months ago
Response from the owner:Thank you for the 5 star review!
eric hvarre
11 months ago
TMG Plumbing and Disaster Solutions were absolute lifesavers! We had an emergency with a clogged sewer line and water damage in our home. Their team responded quickly and took care of everything from start to finish — from clearing the clog to handling the cleanup. Outstanding service and a team you can truly count on!
Response from the owner:Thank you Eric for choosing the areas only one stop shop for a disaster.
Laura Wilkins
11 months ago
We hired TMG to fix our toilet with a chronic clogging problem. Paul and his trainee Adam were wonderful! They were friendly and personable, and they explained to be what they were doing every step of the way. They quickly diagnosed the problem with our toilet and were finished fixing it within an hour.
Response from the owner:We work hard to deliver top-notch service, and reviews like this remind us why we do what we do. Thank you Laura!


Jaime Deveau
12 months ago
Very helpful and hard working. Thorough investigation of the problem.
Response from the owner:Thank you so much for your feedback. We’re grateful for your support and proud to have earned your trust.
shabnam qadri
12 months ago
Did an awesome job. My water heater broke down. Danielle and his team did the water clean up from my basement and replaced my water heater same day. I am very happy and would highly recommend them. Thank you guys.👍
Response from the owner:We work hard to deliver top-notch service, and reviews like this remind us why we do what we do. Thank you.

Katie Smith
1 year ago
TMG - Thank you so much for coming out today and helping us with our plumbing issue! Everything went smoothly and according to the contract. The owner was upfront and honest with us about what needed repair when he came to check out our issue. He had the quote typed up and emailed to us the next morning. The workers that came here were so polite and friendly! We will be contacting you for any future issues, and will recommend you to friends and family if any issues arise!
Response from the owner:We work hard to deliver top-notch service, and reviews like this remind us why we do what we do. Thank you.

Julie Bromley
1 year ago
Had an emergency plumbing situation on President's Day... TMG fit us in their schedule within 2 hrs of the call and showed up on time. Tyler & PJ were awesome. Will definitely recommend this company.
Response from the owner:Thank you so much Julie for the awesome review!
Samantha Willis
1 year ago
TMG was a god send from the start. From coming out the day I found the issue to working with me and my family through the rebuild and insurance claim I couldn’t ask for a more professional and organized business. Tyler and his team of men (special shout out to Max) who dealt with weeks of rebuilding with screaming children and my big dog !!! Dealing with the insurance company was the hardest part of the whole ordeal and Danielle literally held my hand through the process. I wouldn’t consider calling anyone else for any future plumbing issues !! I was overwhelmed and full of asbestos and couldn’t be more grateful for the services provided. After every day of work the space was cleaned and there was nothing left around for my children to find or break which took stress off my plate as children are children. Thank you TMG and team !!! Your sign will forever hold a place in my yard !!
Response from the owner:Appreciate you more than you know. Thank you for always choosing TMG. We’ve got your back 24/7.

andrew lombardi
1 year ago
Great experience with TMG. They were professional and helpful from start to finish of our mitigation and rebuild. You would never know anything happened. Highly recommend!,
Response from the owner:Thank you for the great review. It was a pleasure helping with your project — we’re here anytime you need us.

paul lattimore
1 year ago
Late Saturday afternoon, came quickly to clear a blocked kitchen drain. Great work done by Tyler to save the day. Thanx
Response from the owner:Thank you Paul for the awesome review!
Molly Newman
1 year ago
The Gonzales brothers were awesome to work with, very timely and communicative and honest about our situation and repaired our system extremely efficiently!
Response from the owner:Your review made our day. Thank you for choosing TMG and trusting us with your home.

Matthew Lussier
1 year ago
Mateo came at 9:30 on a Sunday night! We had a lake in the basement! He did a through job tracing lines, comming up with a plan, and finding the broken pipe. He walked me through every step and explained to me through every step. Stayed until he was satisfied he made the correct and only repair. I won’t think twice about calling him again for any plumbing needs! I wish I could give him more stars
Response from the owner:We’re glad we could step in and solve the issue quickly. Thanks for trusting TMG with your plumbing or restoration needs.

Jaelin Ibes
1 year ago
Had an amazing experience with the owner Tyler. Very respectful and patient.I would highly recommend to all of my family and friends.
Response from the owner:Your review made our day. Thank you for choosing TMG and trusting us with your home.

One big Dude
1 year ago
Called Friday morning for a plumbing leak. They responded by the afternoon patched it up on the spot and gave me a reasonable estimate for full repair. Very professional a friendly.
Response from the owner:Thank you for sharing your experience with TMG Plumbing & Disaster Solutions! We’re glad our team could respond quickly to your plumbing leak, provide an on-the-spot solution, and offer a clear estimate for the full repair. Our goal is always to deliver fast, professional, and friendly plumbing service that homeowners and businesses across Connecticut can rely on. We appreciate your trust and look forward to assisting you with any future plumbing or restoration needs.
Wonderful experience from start to finish. Very reasonable. Thanks to Paul and Caleb for a thorough and pleasant experience fixing a hard-to-access bathtub drain leak in a home built on a slab with no basement. They found a way to remedy the problem working with little access to the point of the problem. I would definitely use this company again.
Response from the owner:We work hard to deliver top-notch service, and reviews like this remind us why we do what we do. Thank you
Joe Catran
1 year ago
Response from the owner:Thank you for the 5 star review! We appreciate the support!
Marc Edwards
1 year ago
I can't praise Tyler and TMG enough. I had a plumbing emergency on Sunday, and TMG was the only company that was able to come through, and fix my problem the same day, within a few hours of me calling them for help.
The whole process was easy, and Danielle who took my call explained everything very clearly, and I knew what to expect from a service and cost point of view up front.
There was a lot of good communication provided by TMG. A clear set of paperwork was sent to me to approve the work.
Tyler sent multiple texts stating the time window when they would arrive, and when they were en-route.
The best part of the experience came when Tyler showed up with his helper and immediately got to work fixing my issue. They knew what they were doing, and were in and out quickly. They also made sure all the plumbing was working as expected before they left.
I would HIGHLY recommend TMG for your plumbing emergencies.
Response from the owner:Marc,

Thank you so much for the review! We’re happy to help, we’re in the business of helping people in our community and we market ourselves as a 24/7 business, we stick to our word.


When you shop local we all win!
Anthony Giaimo
2 years ago
Tyler and his team are about as knowledgeable as it gets in all things plumbing!
Response from the owner:Anthony,

Thank you so much for the awesome review! Happy to help
Robert Wolfskehl
2 years ago
Terrific response to a non emergency problem With our waste pipes in a nasty crawl space.
Response from the owner:Thank you for the review Robert. Happy to help you so quickly! Thank you for choosing TMG.
Our restaurant had a plumbing emergency over the weekend, late on a Saturday night that would’ve left us unable to open the next morning. TMG showed up within the hour, solved the problem by morning and were nothing short of amazing. Thank you!!
Response from the owner:Thank you for the awesome review Julia! We are happy to help.

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