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  • No Franchises. No Bureaucracy. Just Genuine Assistance.

Why Choose TMG Over Big-Box Franchises

In times of crisis, you need a team that prioritizes your home’s restoration over insurance protocols.
While major franchises cater to insurers, TMG is dedicated to safeguarding your home.

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TMG Plumbing & Disaster Solutions
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Our Comprehensive Services

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Complete Rebuild & Reconstruction
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  • Basement Flooding Cleanup & Water Damage Restoration Groton CT
  • Basement Flooding Cleanup & Water Damage Restoration Stonington CT
  • Basement Flooding Cleanup & Water Damage Restoration Waterford CT
  • Commercial Water Damage Restoration Mystic CT
  • Commercial Water Damage Cleanup & Restoration Norwich CT
  • Fire Damage Repair & Boiler Winterization Norwich CT
  • Leaking Roof Water Damage Repair Waterford CT
  • Pipe Burst Cleanup & Repair Water Damage Uncasville CT
  • Sewage Backup & Basement Cleanup Groton CT
  • Sewer Backup & Cleanup Groton CT
  • Shower Valve Break & Water Damage Restoration East Lyme CT
  • Water Damage Cleanup & Restoration Stonington CT
  • Water Damage Restoration Basement Flooding Groton CT
  • Water Damage Restoration Basement Flooding Norwich CT
  • Water Main Frozen Pipes Clean Up & Repair Niantic East Lyme CT
  • Basement Flooding Cleanup & Water Damage Restoration Groton CT
  • Basement Flooding Cleanup & Water Damage Restoration Stonington CT
  • Basement Flooding Cleanup & Water Damage Restoration Waterford CT
  • Commercial Water Damage Restoration Mystic CT
  • Commercial Water Damage Cleanup & Restoration Norwich CT
  • Fire Damage Repair & Boiler Winterization Norwich CT
  • Leaking Roof Water Damage Repair Waterford CT
  • Pipe Burst Cleanup & Repair Water Damage Uncasville CT
  • Sewage Backup & Basement Cleanup Groton CT
  • Sewer Backup & Cleanup Groton CT

Genuine Testimonials

The Cronozer
2 weeks ago
Mateo and Adam did a great job replacing part of my sewer line. Very friendly and professional, great work done, happy to answer all my questions and give me advice moving forward.
Response from the owner:Thank you so much for the 5-star review! We’re glad Mateo and Adam were able to help with your sewer line repair in Norwich, CT and provide a professional, friendly experience from start to finish. At TMG Plumbing & Disaster Solutions, we take pride in helping Norwich homeowners with reliable plumbing services and making sure they understand the work being done. We truly appreciate you trusting our team!
Melissa Castro
2 weeks ago
I had an emergency my pipe split on labor day and I called and they answered me asap Patrick responded and he came right out and fixed the problem he is such a wonderful person to work with he's very polite professional and knows what he is doing. I recommend him to anyone. This is the second time he came out and he did what he had to do to fix the issue
Response from the owner:Melissa, thank you so much for the 5-star review and for trusting TMG Plumbing & Disaster Solutions again! We’re glad Patrick was able to respond quickly on Labor Day and get your split pipe taken care of. We truly appreciate your kind words about his professionalism, knowledge, and service. Thank you for your continued trust and recommendation!
Dale Clark
3 weeks ago
Old cast iron pipes in basement were corroded looking like they were ready to expire at anytime. Patrick provided a detailed inspection and quickly scheduled a time and date to get work done. He communicated regularly even right up to his wedding day! Mateo and Adam arrived promptly and worked non stop from start to finish. Patrick had told me it would be completed in one day. I was skeptical, and amazed when Adam and Mateo said they were done. After the PVC pipes were installed, they ran all faucets and toilets to be sure there were no leaks. Everything was functioning smoothly. The guys mentioned the main water shutoff was very old and very difficult to turn and recommended a replacement or a secondary turnoff to be added. I will be having them provide that work soon. Very satisfied with TMG service and communication from start to finish.
Response from the owner:Dale, thank you so much for taking the time to leave such a detailed review! We’re glad Patrick was able to thoroughly inspect the corroded cast iron plumbing and get everything scheduled quickly, and we’ll definitely make sure Mateo and Adam hear your kind words about their work. Replacing old cast iron piping with new PVC can be a significant project, so we’re happy the team was able to complete the installation in one day while also taking the time to test every faucet and toilet to make sure everything was draining properly and leak-free. We also appreciate you mentioning the aging main water shutoff. Catching issues like that before they become an emergency is exactly why we believe in looking at the entire plumbing system, not just the immediate repair. Thank you again for trusting TMG Plumbing & Disaster Solutions with your home, Dale. We look forward to helping you with the main water shutoff replacement when you’re ready! — The TMG Plumbing & Disaster Solutions Team
jane hopper
3 weeks ago
Working with this incredible company during one of the most stressful times in my life was truly a wonderful experience. Everyone was patient, compassionate, and kind, making me feel completely at ease throughout the entire process. From the plumbing team to the rebuild team, every person I encountered was amazing. Their pricing was reasonable, and they were completely transparent about all costs from the beginning, so there were no unexpected surprises. They provide high-quality work at a fair price. If their services are outside someone’s budget, they may need to consider another provider rather than expecting the company to compromise the quality or value of its work. I was especially impressed by the owner, who is a genuinely great person and treats his employees like family. The entire company has such a warm and welcoming atmosphere. I am beyond grateful for the care and support I received, and I will gladly recommend TMG Plumbing & Disaster Solutions to everyone!
Response from the owner:Jane, thank you so much for taking the time to share such a thoughtful review. It truly means a lot to our entire team. We know that dealing with plumbing problems, water damage, and home repairs can be incredibly stressful, so our goal is always to make the process as clear and comfortable as possible from the initial plumbing work through the rebuild. We’re glad our team was able to provide the communication, transparency, and quality workmanship you deserved throughout the entire experience. Thank you as well for recognizing our team culture. TMG Plumbing & Disaster Solutions is a family-owned company, and we work hard to treat both our customers and our employees like family. We truly appreciate you trusting us with your water heater installation, remodeling, shower installation, drain cleaning, sump pump repair, and other work in your home. Your recommendation means more to us than you know. Thank you again, Jane, for choosing TMG Plumbing & Disaster Solutions. We’re grateful to have been there for you when you needed us. — The TMG Plumbing & Disaster Solutions Team
Chuck Yeager
1 month ago
We found ourselves without water on a Sunday afternoon. Not having a specific plumber in mind we searched on Google. We immediately knew we were in good hands as soon as the emergency response person answered the phone. She explained everything so clearly and patiently. She let us know that Patrick would be at our house in a little over an hour to help. Patrick was able to figure out the problem and gave us choices on which solution would work best for our situation. We chose to have him return the next day to finish up the job, which ended up with the need for a new water tank. Patrick was extremely prompt, completely upfront about pricing, and left everything cleaner than he found it. We are now happily apart of the TMG family.
Response from the owner:Chuck, thank you so much for the 5-star review and for trusting TMG Plumbing & Disaster Solutions with your Sunday emergency plumbing call. We’re glad our team was able to respond quickly when you were without water and that Patrick could diagnose the issue, clearly explain your options, and return promptly to complete the water tank replacement. We take pride in providing responsive emergency plumbing service, upfront pricing, clean workmanship, and solutions that make sense for each homeowner. We’ll be sure to share your kind words with Patrick and our emergency response team. Welcome to the TMG family, Chuck! We truly appreciate your business and your recommendation.
Mateo did a great job! He was quick, fixed a clog and leak in our shower and sink. He explained everything he was doing along the way and did a great job cleaning up. I would use TMG again whenever we needed them. If I could give them more stars I would!
Response from the owner:Thank you so much for the 5-star review, Samantha! We’re glad Mateo was able to quickly take care of the clogged shower and sink, along with the plumbing leak repair. We always want our technicians to explain the work being done, keep the area clean, and make the entire process as easy as possible. We really appreciate you trusting TMG Plumbing & Disaster Solutions for your drain cleaning and plumbing needs. If you ever need us again, we’ll be here and ready to help!
Mateo was very good. Helped unclog an old toilet and help me locate my clean outs. Highly recommend.
Response from the owner:Thank you so much, Katie and Jesse, for the 5-star review! We’re glad Mateo was able to get the old toilet unclogged and help locate your cleanouts while he was there. We really appreciate the recommendation and your trust in TMG Plumbing & Disaster Solutions. We’re always here whenever you need us!
Georgianne Detka
2 months ago
I've had to call TMG plumbing several times.. They always respond right away, show up on time and carefully evaluate the problem. Patrick was so helpful and patient with an unusual problem I had with a shared well. Reliable and the best staff to work with everytime they've sent a service tech out...Adam was wonderful . I highly recommend them👍⭐ work, easy to schedule appointments and the techs arrived on time and did a great job!
Response from the owner:Hearing this confirms we’re doing things right. Thank you again for the kind words.
thomas wolf
2 months ago
Very highly recommend. Their response time is impeccable. I needed an emergency repair to my furnace on a Saturday evening, and TMG had someone contact me and sent a tech out as soon as possible. Patrick was extremely professional and knowledgable on the issue. He had me up and running in minimal time.
Response from the owner:Thomas, thank you for the 5-star review and recommendation! We’re glad our team was able to respond quickly to your emergency furnace repair on a Saturday evening. We’ll be sure to share your kind words with Patrick—his professionalism, knowledge, and ability to get your system running again quickly are exactly what we strive for. Thank you for trusting TMG Plumbing & Disaster Solutions. We’re always here when you need us!
Rachel Brier
2 months ago
Amazing fast professional service. I called right before 5pm on a Friday for a second floor toilet leaking through the floor into our downstairs mudroom. TMG was able to get a plumber to me an hour later. Patrick was quick, polite, and knowledgeable. He fixed the issue without any trouble. They were not only worth the money but were far more affordable than I expected for an after hours call. Thank you to the wonderful team at TMG!
Response from the owner:Rachel, thank you for sharing such a detailed 5-star review! We understand how stressful it can be to discover a second-floor toilet leaking into the room below, especially late on a Friday. We’re glad our team was able to respond quickly and get Patrick to your home within the hour. It’s wonderful to hear that Patrick was polite, knowledgeable, and able to repair the leak efficiently. We also appreciate your comments about our fair after-hours pricing. Thank you for trusting TMG Plumbing & Disaster Solutions with your emergency plumbing repair. We’re always here whenever you need fast, professional plumbing or water damage assistance!
daryl dreyfus
2 months ago
Response from the owner:Daryl, thank you for taking the time to leave TMG Plumbing & Disaster Solutions a 5-star review! We truly appreciate your support and are grateful that you trusted our team. We look forward to being here whenever you need reliable plumbing, drain cleaning, or disaster restoration services in the future.
Michelle Bronson
2 months ago
Amazing service. Extremely knowledgeable and were quick to come and fix the issue!!! Highly recommend
Response from the owner:Michelle, thank you for the fantastic 5-star review and recommendation! We’re glad our team was able to respond quickly, identify the issue, and provide knowledgeable, professional service at a great price. Thank you for choosing TMG Plumbing & Disaster Solutions. We truly appreciate your trust and are always here whenever you need reliable plumbing or emergency service in the future!
Niki Hultin
2 months ago
The team here is so incredible. I have been so impressed by all of their services. The technicians have always been so kind and respectful, and the Office team has been so knowledgeable and I’ve never had a better experience with a plumber before I genuinely recommend them!
Response from the owner:Niki, thank you so much for your incredible 5-star review and recommendation! We’re happy to hear that you had a great experience with both our technicians and office team. Providing knowledgeable, respectful, and dependable service is extremely important to everyone at TMG Plumbing & Disaster Solutions. We truly appreciate you trusting our team with your water heater installation, remodeling, drain cleaning, and sewer cleaning needs. It has been a pleasure serving you, and we’re always here whenever you need plumbing or disaster restoration services in the future!
anea crespo
2 months ago
The customer service with this company provides is absolutely amazing. Their technicians are absolutely incredible. They are so respectful. This company truly is the epitome of a family company! 10 out of 10 would always recommend !!!
Response from the owner:Thank you so much, Anea! We truly appreciate your kind words and 10/10 recommendation. Our technicians take pride in providing respectful, dependable customer service to homeowners throughout New London, CT. We’re grateful you trusted TMG Plumbing & Disaster Solutions and are proud to be a local family-owned plumbing and disaster restoration company serving the New London community. Trust the pros. Get the job done right the first time.
maureen Brown
3 months ago
Called for an emergency sewer line back up response was great plumber Patrick Sullivan was on site in an hour. Very professional got right to the problem and resolved it saving Birchwood Commons from an expensive clean up. Can't say enough on how impressed I am with the service. Highly recommend.
Response from the owner:Maureen, thank you so much for the 5-star review. We’re glad Patrick Sullivan was able to respond quickly and resolve the emergency sewer line backup at Birchwood Commons before it turned into a more expensive cleanup. We appreciate you trusting TMG Plumbing & Disaster Solutions for your sewer cleaning and emergency plumbing service. Thank you for the recommendation!
Tim Johns
4 months ago
Highly recommended. I use TMG whenever I need professional work done and have emergencies, they always come through without question no supervision needed they handle every aspect of the job even clean up. Their whole team is helpful from the office to the techs i can always trust the job will be done correctly especially for the commercial jobs i request from them. Ive used plenty of other companies and by far i trust in TMG. They are my first and only call knowing they all take pride in their work. Thank you for every job you've completed for me and look forward to the next.
Response from the owner:Tim, thank you so much for the incredible 5-star review and for trusting TMG Plumbing & Disaster Solutions with your commercial plumbing, emergency service, and professional repair needs. We truly appreciate your continued confidence in our team. It means a lot to hear that you can count on us to handle every aspect of the job from start to finish, including communication, cleanup, and making sure the work is done correctly. Our office staff, technicians, plumbers, and restoration team all take pride in delivering reliable service for every customer and every property we work on. We’re grateful to be your first call when you need dependable plumbing and disaster solutions, and we look forward to helping you again whenever you need us.
Brianna Fink
4 months ago
Amazing and knowledgeable. Helped fix our problem after getting scammed for a great price! Will not use any other plumber again!
Response from the owner:Thank you so much for the 5-star review, Brianna. We’re sorry you had a bad experience before calling us, but we’re glad our team was able to step in, provide knowledgeable service, and fix your plumbing leak repair issue at a fair price. At TMG Plumbing & Disaster Solutions, we take pride in being honest, professional, and reliable from start to finish. We truly appreciate your trust and are grateful to be the plumber you’ll continue to call when you need help.
Yazmin Lojero
4 months ago
their work—they are professional, friendly, and offer reasonable prices, delivering high-quality work with precision. 100% recommended.
Response from the owner:Thank you so much, Yazmin! We truly appreciate your 5-star review and recommendation. It was a pleasure helping you in Norwich, Connecticut with your water heater installation, remodeling, shower installation, drain cleaning, and sewer cleaning needs. At TMG Plumbing & Disaster Solutions, our goal is always to provide professional, friendly, high-quality plumbing service at a fair price. We’re grateful you trusted our team, and we’re glad we could get the job done right the first time.
Patrick
4 months ago
Tmg is the best in the business. They truly are a one stop shop. All my future projects will forever be done by Tmg.
Response from the owner:Thank you so much, Patrick! We truly appreciate your 5-star review and your trust in TMG Plumbing & Disaster Solutions. We’re grateful you chose our team in Norwich, Connecticut for your water heater installation and shower installation. Being called the best in the business and a true one-stop shop means a lot to us. Our goal is always to provide high-quality plumbing, professional service, fair pricing, and reliable work from start to finish. Thank you again for trusting TMG with your home projects. We look forward to helping you with any future plumbing, remodeling, water heater, shower, or disaster restoration needs. Trust the pros. Get the job done right the first time.
Angela Reid
4 months ago
⭐️⭐️⭐️⭐️⭐️ We had a major water loss in our home, and TMG Plumbing & Disaster Solutions was absolutely top-tier from start to finish. They handled everything seamlessly — from the emergency plumbing repair and mitigation process all the way through the final rebuild. As anyone who has dealt with an insurance claim knows, it’s never a quick or easy process, but TMG made an incredibly stressful situation feel manageable every step of the way. Their communication, professionalism, attention to detail, and genuine care for our home and family truly stood out. The entire team was knowledgeable, responsive, and always willing to go the extra mile to make sure things were done the right way. It’s rare to find a company that can handle both the technical side and the customer service side at such a high level, but they exceeded our expectations in every area. We are beyond thankful for all of their hard work, guidance, and support throughout this entire process. We would highly recommend TMG Plumbing & Disaster Solutions to anyone dealing with plumbing issues, water damage, or an insurance claim after experiencing damage to their home.
Response from the owner:Thank you so much, Angela. We truly appreciate you taking the time to share such a thoughtful review. A major water loss can be overwhelming, especially when an insurance claim is involved, and we’re grateful you trusted TMG Plumbing & Disaster Solutions to help guide you through the entire process. From the emergency plumbing leak repair and water damage mitigation to the final rebuild, our goal is always to make a stressful situation feel more manageable while protecting your home and family every step of the way. We’re so glad our team’s communication, professionalism, attention to detail, and start-to-finish service stood out. It means a lot to know we exceeded your expectations. Thank you again for recommending TMG Plumbing & Disaster Solutions for plumbing repairs, water damage restoration, mitigation, rebuild work, and insurance claim support. We’re grateful we could help get the job done right the first time.
Greg Hanner
6 months ago
When my brother-in-law's sewer line backed up on Saturday morning, and a plumber he had been put in contact with was available to come out on Monday, I let him know I had a better option. Mateo & Daniel with TMG Plumbing & Disaster Solutions came out within a few hours, and the problem was solved in just over 1 hour. If you want to know that a sewer line backup problem is really solved, there's no way to do that unless you camera the line all the way to the sewer main in the street. They ran their camera 110' to the sewer main in the street, and we now know the job is done with the blockage cleared and there are no additional repairs needed!
Response from the owner:Hi Greg, Thank you for taking the time to leave us a 5-star review and share your experience. We’re glad Mateo and Daniel were able to respond quickly and get your brother-in-law’s sewer line backup resolved the same day. Sewer backups can be stressful, and the best way to make sure the issue is fully cleared is exactly what you mentioned—running a sewer camera inspection all the way to the municipal sewer main. By sending the camera roughly 110 feet through the line, our team was able to confirm the blockage was completely removed and that there were no additional repairs needed. At TMG Plumbing & Disaster Solutions, our goal is to not only fix the immediate plumbing problem but also provide clear answers and peace of mind through proper diagnostics and professional service. We truly appreciate the recommendation and your support. TMG Plumbing & Disaster Solutions (860) 629-0031 Trust the pros. Get the job done right the first time.
Rafael Ramirez
7 months ago
I called TMG as I had an emergency situation with a water leak. This company provided excellent communication throughout. They sent a tehnician to my house in the middle of a bad snow storm. The tech determined that my water leak was not a plumbing issue, but he was able to figure out what caused it. This enabled me to take steps to stop the leak. I highly recommend TMG, as they didn't even charge me for the service call because it wasn't a plumbing issue. These are honest people. They even offered to help me with the insurance claim process!
Response from the owner:At TMG Plumbing and Disaster Solutions, we know that water leaks don’t wait for good weather. Even during severe snowstorms, our team is committed to showing up, communicating clearly, and doing what’s right for the homeowner. We’re glad our technician was able to identify the true cause of the leak, even though it wasn’t a plumbing issue, and help you take the proper steps to stop it. Honesty and transparency are core values at TMG Plumbing and Disaster Solutions, which is why we never charge for work that isn’t needed. We’re also always happy to guide homeowners through the insurance claim process to make a stressful situation easier. Thank you for recommending TMG Plumbing and Disaster Solutions. If you ever need emergency plumbing, leak detection, water damage mitigation, or disaster restoration services, our team is here for you—no matter the conditions
Rick Murphy
8 months ago
We had a major plumbing problem with sewage spilling into our basement. We called TMG Plumbing on a Sunday night in a snow storm and within an hour Justin arrived. He was a life saver! He was very thorough, found the problem immediately, and set about fixing it. He was pleasant, fast, efficient, and cleaned up everything when he was done. We highly recommend TMG Plumbing.
Response from the owner:Thank you, Richard, for taking the time to share your experience. We’re very sorry you had to deal with a sewer backup in your basement, especially on a Sunday night during a snowstorm. Our team understands how serious sewage issues are, and we’re glad Justin was able to respond quickly, identify the problem, and get everything taken care of efficiently. Providing fast, thorough sewer cleaning and emergency plumbing service to homeowners in Ledyard, CT is something we take great pride in. We truly appreciate the recommendation and are always here if you need us again.
Brian Rice
9 months ago
Adam from TMG was super efficient and showed his expertise! I was very pleased with his work and would recommend TMG, especially Adam!
Response from the owner:Thank you so much for the kind review, Brian! We’re thrilled to hear that Adam provided efficient service and demonstrated his expertise—that’s exactly the standard we aim to deliver on every job. We truly appreciate you taking the time to recommend TMG Plumbing & Disaster Solutions, and we’ll be sure to pass your feedback along to Adam. If you ever need plumbing or disaster services in Plainfield or the surrounding area, we’re always here to help. — The TMG Team
Kenneth Edwards
9 months ago
I had a main drain line blockage on a Sunday. Called 4 or 5 places and either they never called back or told me they were not available. Someone at TMG answered right away, told me how much it was going to cost up front, and arrived in about an hour. In an hour the tech "Adam" cleared the blockage. I have a new plumbing company.
Response from the owner:Thank you for taking the time to leave this 5-star review. We understand how stressful a main drain line blockage can be—especially on a Sunday—and we’re proud our emergency plumbing team was able to answer right away, provide upfront pricing, and arrive within an hour. Adam did a great job clearing the main sewer drain blockage quickly and efficiently, getting your plumbing system back to normal with no surprises. At TMG Plumbing & Disaster Solutions, we specialize in 24/7 emergency plumbing, drain cleaning, and sewer line services, and we’re always here when other companies aren’t available. We appreciate you trusting TMG as your new local plumbing company and look forward to helping with any future plumbing needs

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